Adding Carriers to BindHQ

How Administrators, Managers, and Compliance users can add Carriers in BindHQ

Applies to:

  • Administrators

  • Compliance
  • Managers
Last Updated: September 2020

This article explains how Administrators, Compliance and Managers can add a Carrier to BindHQ.

Watch our training video or read through this article to learn how to add and navigate Carriers in BindHQ. 


Video Walkthrough

 


There are two parts to this article

  1. Adding a Carrier
  2. Entering the Carrier Details

Add a Carrier

There are two ways to add a Carrier in BindHQ:

From Browse, view & edit insurance carriers

  1. Navigate to the Administration tab and select Markets & Carriers on the left.
  2. Below Carriers, select Browse, view & edit insurance carriers.


    The Carriers page opens.
  3. In the top right corner, click New Carrier.

    The Carrier Details page opens.

From Add new carrier

  • Navigate to the Administration tab and select Markets & Carriers on the left.
Below Carriers, select Add new carrier.

The Carrier Details page opens.


Complete the Carrier profile by filling in these sections:


  • Accounting Address
    • Fill in the company name and internal company number, NAIC number (optional), address, and any notes unique to the carrier account.
  • Location Address - Fill in the carrier’s physical address. If this is the same as the Accounting address, check the 'Use Accounting Address' checkbox.
  • Mailing Address - Fill in the carrier’s mailing address. If this is the same as the Accounting address, check the 'Use Accounting Address' checkbox.
  • Accounting Contact - Enter the name and phone number of the carrier’s accounting contact.
  • General Contact - Enter the company’s general phone/ fax numbers as well as their website URL.
  • Additional Info - Enter the carrier’s MGA and Rating, if applicable.
  • Payment Terms - Fill in the carrier’s terms and collection deadline. Check Force agent payment terms? if applicable.
  • Binding & Claims - Check the We have binding authority or We pay claims checkboxes if applicable.
  • Required Documents - Click Add to add a line for a required carrier document. Fill in the name of the document and use the Line of Business (optional) list to select the LOB associated with the document type.
  • States - States are required to bind coverage and generate taxes and fees. If users try to bind quotes for states the carrier is not configured in, they receive an error message. When adding a state, the default is non-admitted (the Admitted checkbox is not checked). Check the checkbox if the carrier is admitted for the state.
  • Pre-bind Notes - Use the text editor to enter any pre-bind notes, for example, special requirements, related to the carrier. These notes display on-screen before users bind policies.
  • System Status - Check the Set carrier to inactive checkbox and enter a reason to make the carrier inactive in the system and ensure no future work is bound with them.

 

After filling in the Carrier details, click Save Carrier Details.