Issuing and Rescinding Notices of Cancellation and Non-Renewal

Notices of Cancellation and Non-Renewal are issued or rescinded through the Endorsement tab of a Policy

Last Updated: September 2020

This article explains how to issue and rescind Notices of Cancellation and Notices of Non-Renewal from the Endorsements tab of a Policy

After notices are issued or rescinded, the details are updated on the Endorsements tab and related documents are auto-generated under the Documents tab.

There are four parts to this article

• Issuing a Notice of Cancellation (NOC)
• Issuing a Notice of Non-Renewal
• Rescinding an NOC or Notice of Non-Renewal
• Viewing Auto-Generated Documents

Issuing a Notice of Cancellation (NOC)

1. Navigate to a policy and select the Endorsements tab.
2. On the left, click Issue NOC.
   
   

   The Notice of Cancellation pop-up opens.

3. In the Cancellation Reason field, use the drop-down to select an option.

4. Fill in the Cancellation Reason Details field.

5. Ensure the Cancellation Effective Date is correct.
6. Click Save.
   
   
   The Notice of Cancellation is listed on the Endorsements tab below Notices.
   
   

Issuing a Notice of Non-Renewal

1. Navigate to a policy and select the Endorsements tab.
2. On the left, click Issue Non-Renewal.
   
   

   The Notice of Non-Renewal pop-up opens.

3. In the Non-Renewal Reason field, use the drop-down to select an option.
4. Fill in the Non-Renewal Reason Details field.
5. Click Save.
   
   

   The Notice of Non-Renewal is listed on the Endorsements tab below Notices.

Rescinding an NOC or Non-Renewal

1. Navigate to a policy and select the Endorsements tab.
2. To the right of the NOC or Non-Renewal, click Rescind.
   
   

   The Rescind Notice pop-up opens.

3. In the Reason field, use the drop-down to select an option.
4. Fill in the Reason Details field.
5. Click Rescind.
   
   
6. Below Notices, the notice’s status displays as Rescinded.
   
   

Viewing Auto-Generated Documents

• After issuing or rescinding a notice of cancellation or non-renewal, click the Documents tab to view the auto-generated endorsement documents.