Managing a Marketing Company

How Administrators can manage Marketing Company details by accessing its profile page

Applies to:

  • Administrators

    Last Updated: October 2021


Background

BindHQ stores details about each Marketing Company within a Profile Page. Each Profile Page has the following tabs:

  1. Details
  2. Documents 
  3. History 
  4. Contacts
  5. Accounting

Details Tab

  • The Details tab shows the marketing company’s basic details in an editable format, including:
    • addresses
    • contact information
    • parent companies
    • payment terms
    • basic details
  • You can also set a marketing company to inactive or associate a carrier with the company to prevent users from selecting the wrong carrier. To associate a carrier, click Add Carrier, then use the drop-down list to select a carrier. Repeat for any additional carriers, then click Save Marketing Company Details.

Documents Tab

  • The Documents tab lets you upload statements or any other documents associated with the marketing company that are not related to a specific policy.
  • This tab is split into three panes:
    • left pane separates the documents by type (for example, Application)
    • middle pane lets you view and upload documents
    • right pane lets you filter documents by name or tags.

 

History Tab

  • The History tab automatically captures activity related to the marketing company, like any time the company’s details are updated.
  • On the right, you can use the Filter History By section to filter the history by activity type (Note, File, Email, or All), employee, date range, and deleted.

  • To manually add a new history activity, click Add Item at the top of the tab and fill in the Create history pop-up fields.

Contacts Tab

  • The Contacts tab stores any contacts at the marketing company, which helps facilitate automatic workflows like emailing files and submissions.
  • The Shared Inbox shows if the Contact is in fact a shared inbox. This is especially useful when sending automated emails, as the contact name will not pre-filled.  In these cases "Dear Recipient" will be used.
  • The Notes show any custom text that is entered for that Contact. It can be used to capture the speciality (Division) of the Contact, or for any other purpose.
  • To add a new contact, click Add Contact and fill in the contact details, then click Save Contacts.

  • To edit contact details click the View / Edit button, and modify the fields, then click save.

  • To email an existing contact from this page, click Email to the right of the contact details, then complete the email and click Send Message.

  • To delete a contact, click Delete to the right of the contact details. An Are you sure? Pop-up displays; click OK.

Accounting Tab

  • The Accounting tab displays all transactions related to the marketing company.
  • Use the fields at the top of the page to filter the transactions by dates (including transaction or effective date), policy, or insured.
  • On the right, click an option to filter by Open or Closed transactions, Receivable or Payable transactions, or Agency Bill or Direct Bill.
  • Click the More drop-down in the top right corner to View Receipts, View Payments, or View Deposits for the marketing company.

  • Each transaction is on its own line item and displays the policy number, billing type, insured, reference number, transaction and due dates, description, and amounts (total, paid, and due).

  • Click a policy number hyperlink to navigate to a specific policy. Check the Action/Status checkbox on one or more transactions to make a payment or offset items.
  • Click the ellipsis icon to the far right of a transaction to View Bill or View Line Items.

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