AndDone Integration

Introduction

This article explains how the AndDone integration works within BindHQ and how MGAs or wholesalers can enable premium payments through invoices. The invoice includes a payment link that directs the payer to an AndDone payment page.

The integration allows Retail Agents (for Agency Bill) and Insureds (for Insured Direct Bill) to securely pay MGAs or wholesalers using ACH, credit card, or debit card, while automatically recording payments and generating receipts in BindHQ.

It also outlines the full payment workflow, from binding a policy or issuing an endorsement to reviewing payment records in Accounting, helping reduce manual effort and streamline accounts receivable processes.

Enabling and configuring the AndDone integration

Administrators can enable the AndDone integration by navigating to:

Settings → Integrations → Under AndDone → View & Edit Integration Configuration

On the same configuration page, complete the following setup:

1. Enable Integration & Credentials

Turn on the Enable AndDone Integration toggle and enter the required credentials from your AndDone portal:

• Merchant ID / App Key

• Public Key

• API Key

• Webhook Private Key

These keys are available in the AndDone developer portal.

2. Configure Payment Settings

Set up how payments will be accepted and recorded:

• Accepted Payment Types: Select the payment methods you want to allow: ACH, Credit Card and Debit Card

• Receipt Bank Account: The bank account where AndDone deposits will be recorded.

• Receipt Account: The general ledger account used to record incoming payments.

By default, BindHQ recommends:

• Receipt Bank Account: Undeposited Funds

• Receipt Account: Accounts Receivable

This setup ensures:

• Payments are recorded against Accounts Receivable in near real time

• Funds are temporarily held in Undeposited Funds

• Once funds are transferred (typically within 2 business days), they can be moved to your operating account via a batch deposit

For more details on AndDone’s funding timelines, refer to How long does it take to receive money after a payment is settled?

3. Customer Experience Settings

You can optionally configure:

• Custom Success Message: A message displayed to the customer after a successful payment. (Example: “Thank you for your payment!”)

4. Premium Financing (IPFS)

You can enable premium financing directly from payment links:

• Toggle Enable IPFS Premium Financing on Payment Links

When enabled, Insured direct bill invoices will include premium financing options via IPFS.

5. Save Configuration

After completing the setup, click Save Changes to apply the configuration.

Automatic Receipt Behavior

Receipts created through AndDone behave the same as manually created receipts in BindHQ.

• Receipts are automatically generated upon successful payment

• The configured Receipt Account and Receipt Bank Account are applied

• Payments are mapped to the specific policies selected during checkout

This ensures accurate accounting and reduces manual reconciliation effort.

AndDone-Side Setup

No manual setup is required within AndDone. BindHQ will coordinate directly with AndDone to:

• Complete onboarding

• Establish secure connectivity

• Ensure the integration is fully functional

Payment Flow Using AndDone

The payment process applies to both new policies and endorsements:

1. Bind the Policy or Issue an Endorsement

• For a new policy (Binding a Quote):

  • Navigate to Application → Quotes

  • From the Actions dropdown, click Bind

  • Review details across tabs and confirm by clicking Bind Policy

• For an endorsement:

  • Navigate to the Policy → Endorsements tab

  • Click New Endorsement

  • Fill in the required details and review updates across tabs

  • Click Save & Exit

  • Click Issue to finalize the endorsement

Note: Endorsement 0 is auto-generated when a policy is bound but must be issued before creating a new endorsement. Once a policy is bound or an endorsement is issued, an invoice is generated.

2. Access the Invoice

• Navigate to the Documents tab

• Open the invoice document

3. Use the Payment Link

The invoice includes a “Pay Online via AndDone” section.

• Click “Click here to pay”

• This opens the AndDone payment page

4. Complete the Payment

On the AndDone page, the payer can:

• Select ACH, credit card, or debit card

• Enter payment details

• Submit the payment securely

5. Payment Processing

• The transaction is securely processed via AndDone

• No manual intervention is required

6. Review Payment in BindHQ

After payment completion:

• Go to the Accounting tab on the policy

• The invoice is automatically marked as Paid

• A corresponding payment entry is created

7. View Receipt & Details

• Click the paid amount to view transaction details

• Select View Receipt to access the generated receipt